ActiveTrail incident

Important Notice: One time password Delivery Issue - OTP - RESOLVED

Minor Resolved View vendor source →

ActiveTrail experienced a minor incident on September 22, 2026 affecting Login and OTP, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 11:17 AM UTC
Resolved
Sep 22, 2026, 11:40 AM UTC
Duration
23m
Detected by Pingoru
Sep 22, 2026, 11:17 AM UTC

Affected components

LoginOTP

Update timeline

  1. investigating Sep 22, 2026, 11:17 AM UTC

    Dear Customers, We are currently experiencing an issue affecting the delivery of One-Time Password (OTP) SMS messages. Our team is actively investigating and working to restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available. Thank you

  2. resolved Sep 22, 2026, 11:40 AM UTC

    This incident has been resolved.