ActiveTrail incident

Important Notice: Temporary Delays in TEST Emails Delivery

Major Resolved View vendor source →

ActiveTrail experienced a major incident on December 27, 2023 affecting Test Emails, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2023, 08:44 AM UTC
Resolved
Dec 27, 2023, 09:00 AM UTC
Duration
16m
Detected by Pingoru
Dec 27, 2023, 08:44 AM UTC

Affected components

Test Emails

Update timeline

  1. investigating Dec 27, 2023, 08:44 AM UTC

    Dear Client, We're currently experiencing TEST email delivery delays. This means that only TEST emails are being sent but at a slow rate. Our team is continuously working to resolve this issue swiftly. We apologize for any inconvenience and will keep you updated. Best Regards, ActiveTrail team.

  2. investigating Dec 27, 2023, 08:56 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 27, 2023, 09:00 AM UTC

    This incident has been resolved.