ActiveTrail experienced a major incident on December 31, 2023 affecting Performance, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Performance
Update timeline
- investigating Dec 31, 2023, 01:14 PM UTC
An issue was found with the API key activation, the keys were switched to the disabled state. In order to activate them manually please go to : Integrations --- > API ---> Key name and check the ''Active" Box We are working to restore and re-activate the keys automatically as soon as possible.
- resolved Dec 31, 2023, 01:37 PM UTC
The issue has been resolved. All the API keys were re-activated. No action is required on your end. Thank you