ActiveTrail incident

Important Notice: Difficulties with the account Login

Critical Resolved View vendor source →

ActiveTrail experienced a critical incident on January 22, 2024 affecting Login, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 10:55 AM UTC
Resolved
Jan 22, 2024, 11:10 AM UTC
Duration
15m
Detected by Pingoru
Jan 22, 2024, 10:55 AM UTC

Affected components

Login

Update timeline

  1. investigating Jan 22, 2024, 10:55 AM UTC

    Clients currently experiencing issues with the account login. We are investigating this issue.

  2. monitoring Jan 22, 2024, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2024, 11:10 AM UTC

    This incident has been resolved.