ActiveTrail incident

Important Notice: Difficulties with the account Login

Critical Resolved View vendor source →

ActiveTrail experienced a critical incident on January 25, 2024 affecting Login, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 07:36 AM UTC
Resolved
Jan 25, 2024, 10:08 AM UTC
Duration
2h 32m
Detected by Pingoru
Jan 25, 2024, 07:36 AM UTC

Affected components

Login

Update timeline

  1. investigating Jan 25, 2024, 07:36 AM UTC

    We are investigating the issue.

  2. investigating Jan 25, 2024, 09:32 AM UTC

    We are still working on the issue. The login is currently not available for some accounts.

  3. resolved Jan 25, 2024, 10:08 AM UTC

    The login page is now available and works. Thank you for your patience.