ActiveTrail incident

Important Notice: SMS Campaign Delivery Issue - One of the cellular providers - RESOLVED

Major Resolved View vendor source →

ActiveTrail experienced a major incident on April 15, 2024 affecting Deliverability and Test SMS and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 07:53 AM UTC
Resolved
Apr 15, 2024, 08:51 AM UTC
Duration
58m
Detected by Pingoru
Apr 15, 2024, 07:53 AM UTC

Affected components

DeliverabilityTest SMSOTP

Update timeline

  1. investigating Apr 15, 2024, 07:53 AM UTC

    The issue is being investigated by the cellular company

  2. resolved Apr 15, 2024, 08:51 AM UTC

    The issue has been resolved by the cellular provider. All SMS are being sent now without delays. Thanks