ActiveTrail experienced a major incident on October 21, 2024 affecting Email sending rate and Login and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Email sending rateLoginDelivirabilityLoginDeliverabilityPerformancePerformancePerformancePerformancePerfomance
Update timeline
- investigating Oct 21, 2024, 08:17 PM UTC
We are experiencing networking issues causing the system to be unavailable. Our teams are working towards a fast solution.
- investigating Oct 21, 2024, 08:21 PM UTC
We are continuing to investigate this issue.
- identified Oct 21, 2024, 08:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 21, 2024, 09:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2024, 09:17 PM UTC
This incident has been resolved.