ActiveTrail incident

Resolved: Autoamtions Delays Issue

Major Resolved View vendor source →

ActiveTrail experienced a major incident on December 1, 2024 affecting Performance, lasting 23h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2024, 08:22 AM UTC
Resolved
Dec 02, 2024, 07:56 AM UTC
Duration
23h 33m
Detected by Pingoru
Dec 01, 2024, 08:22 AM UTC

Affected components

Performance

Update timeline

  1. investigating Dec 01, 2024, 08:22 AM UTC

    Dear clients, There are currently high latency in Automation's events which affects the start up and the automation steps. We are investigating.

  2. investigating Dec 02, 2024, 07:55 AM UTC

    Dear clients, The Automations delays issue has been fully resolved and everything is back working normally. Thank you

  3. resolved Dec 02, 2024, 07:56 AM UTC

    Dear clients, The Automations delays issue has been fully resolved and everything is back working normally. Thank you