ActiveTrail incident

Some clients may experience temporary delays in SMS Delivery - RESOLVED

Minor Resolved View vendor source →

ActiveTrail experienced a minor incident on June 9, 2025 affecting Deliverability and Test SMS and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 07:25 AM UTC
Resolved
Jun 09, 2025, 08:25 AM UTC
Duration
59m
Detected by Pingoru
Jun 09, 2025, 07:25 AM UTC

Affected components

DeliverabilityTest SMSOTP

Update timeline

  1. investigating Jun 09, 2025, 07:25 AM UTC

    Dear clients, Some of you may experience delays in SMS delivery. We are currently investigating this issue. Thank you.

  2. resolved Jun 09, 2025, 08:25 AM UTC

    The issue is now has been resolved. All the SMS campaigns are being sent now at a normal pace. Thanks