ActiveTrail incident

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Critical Resolved View vendor source →

ActiveTrail experienced a critical incident on July 21, 2025 affecting Performance and New account registrations, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 06:16 AM UTC
Resolved
Jul 21, 2025, 06:56 AM UTC
Duration
39m
Detected by Pingoru
Jul 21, 2025, 06:16 AM UTC

Affected components

PerformanceNew account registrations

Update timeline

  1. investigating Jul 21, 2025, 06:16 AM UTC

    We are currently investigate this issue, In the meantime please use the following link to login: https://app.activetrail.com

  2. investigating Jul 21, 2025, 06:33 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 21, 2025, 06:56 AM UTC

    This incident has been resolved.