ActiveTrail incident

Important Notice: Automations trigger delays - RESOLVED

Minor Resolved View vendor source →

ActiveTrail experienced a minor incident on August 20, 2025 affecting Performance and Reports Statistics, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 02:42 PM UTC
Resolved
Aug 20, 2025, 05:14 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 20, 2025, 02:42 PM UTC

Affected components

PerformanceReports Statistics

Update timeline

  1. investigating Aug 20, 2025, 02:42 PM UTC

    Dear clients, We've identified a delay with the automation triggering and flows. The issue is being further investigated. Thank you.

  2. resolved Aug 20, 2025, 05:14 PM UTC

    This incident has been resolved.