ActiveCampaign incident

Engineers have identified an issue causing delays in email sending, automations and other background tasks.

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on September 4, 2025 affecting Automations and Campaigns, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 12:28 AM UTC
Resolved
Sep 04, 2025, 01:49 AM UTC
Duration
1h 20m
Detected by Pingoru
Sep 04, 2025, 12:28 AM UTC

Affected components

AutomationsCampaigns

Update timeline

  1. investigating Sep 04, 2025, 12:28 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 04, 2025, 12:35 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 04, 2025, 01:03 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 04, 2025, 01:25 AM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Sep 04, 2025, 01:49 AM UTC

    This incident has been resolved