ActiveCampaign incident

ActiveCampaign platform unavailable for some US Accounts

Major Resolved View vendor source →

ActiveCampaign experienced a major incident on September 5, 2025 affecting Platform Availability, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 04:21 PM UTC
Resolved
Sep 05, 2025, 05:56 PM UTC
Duration
1h 35m
Detected by Pingoru
Sep 05, 2025, 04:21 PM UTC

Affected components

Platform Availability

Update timeline

  1. identified Sep 05, 2025, 04:21 PM UTC

    Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This issue is impacting multiple services and features, which may result in slower response times or errors.

  2. monitoring Sep 05, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 05, 2025, 05:56 PM UTC

    Our monitoring shows all systems operating normally. The issue has been fully resolved.