ActiveCampaign incident

Content Editor Experiencing Image Management Issues

Minor Resolved View vendor source →

ActiveCampaign experienced a minor incident on September 12, 2025 affecting Campaigns and Campaigns and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 06:09 PM UTC
Resolved
Sep 12, 2025, 07:44 PM UTC
Duration
1h 35m
Detected by Pingoru
Sep 12, 2025, 06:09 PM UTC

Affected components

CampaignsCampaignsCampaigns

Update timeline

  1. investigating Sep 12, 2025, 06:09 PM UTC

    Engineers are investigating issues managing images within the content manager.

  2. investigating Sep 12, 2025, 06:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 12, 2025, 06:44 PM UTC

    Engineers have identified the root cause and are working on a fix now.

  4. identified Sep 12, 2025, 07:24 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 12, 2025, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 12, 2025, 07:44 PM UTC

    This incident has been resolved.