Action1 incident

EU: Degraded Platform Performance

Minor Resolved

Action1 experienced a minor incident on June 9, 2026, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 10:45 AM UTC
Resolved
Jun 09, 2026, 12:10 PM UTC
Duration
1h 25m
Detected by Pingoru
Jun 09, 2026, 10:45 AM UTC

Update timeline

  1. investigating Jun 09, 2026, 10:45 AM UTC

    We are currently observing degraded platform performance in the Europe region. Our engineering team is actively investigating and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

  2. resolved Jun 09, 2026, 12:52 PM UTC

    The issue has been resolved, and platform performance in the Europe region has returned to normal. The degradation was caused by a temporary service disruption affecting Amazon ElastiCache at our hosting provider. The underlying issue has been resolved, and all systems are now operating normally with no observed performance impact. We will continue to monitor the platform closely to ensure stability.