ACT incident

PreACT: Room Supervisor Assigned to multiple rooms

Resolved after 10 hours 58 minutes, affecting Test Center Manager (TCM), on October 14, 2025.

monitoring Oct 14, 2025, 03:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 14, 2025, 01:02 PM UTC
Resolved
Oct 15, 2025, 12:00 AM UTC
Duration
10h 58m
Detected by Pingoru
Oct 14, 2025, 01:02 PM UTC

Affected components

Test Center Manager (TCM)

Update timeline

  1. identified Oct 14, 2025, 01:02 PM UTC

    We have identified an issue affecting TCM. Our technical teams are addressing the problem, and periodic updates will be posted until service is restored. We apologize for the inconvenience.

  2. monitoring Oct 14, 2025, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2025, 12:00 AM UTC

    This incident has been resolved.

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