ACT Outage History

ACT had 9 outages in the last 2 years totaling 25h 22m of downtime, averaging 0.4 incidents per month.

There were 9 ACT outages since October 10, 2025 totaling 25h 22m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.act.org

Major October 15, 2026

WK: Validus displaying a 502, 503 or 504 error

Detected by Pingoru: Oct 15, 2026, 02:36 PM UTC
Resolved: Oct 15, 2026, 03:16 PM UTC
Duration: 40m

Affected: Validus

Timeline · 7 updates

identified Oct 15, 2026, 02:36 PM UTC

The issue has been identified and a fix is being implemented.
identified Oct 15, 2026, 02:36 PM UTC

We are continuing to work on a fix for this issue.
identified Oct 15, 2026, 02:37 PM UTC

A fix is actively being applied which is expected to take no longer than 30 minutes.
identified Oct 15, 2026, 03:00 PM UTC

We are continuing to work on a fix for this issue.
monitoring Oct 15, 2026, 03:00 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Oct 15, 2026, 03:16 PM UTC

We are continuing to monitor for any further issues.
resolved Oct 15, 2026, 03:16 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 14, 2026

Validus: 504 Error

Detected by Pingoru: Oct 14, 2026, 01:46 PM UTC
Resolved: Oct 14, 2026, 02:16 PM UTC
Duration: 30m

Affected: Validus

Timeline · 2 updates

investigating Oct 14, 2026, 01:46 PM UTC

We are currently investigating this issue.
resolved Oct 14, 2026, 02:16 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 9, 2026

WorkKeys Curriculum Platform Outage

Detected by Pingoru: Oct 09, 2026, 03:34 PM UTC
Resolved: Oct 09, 2026, 09:21 PM UTC
Duration: 5h 47m

Timeline · 2 updates

investigating Oct 09, 2026, 03:34 PM UTC

The WorkKeys Curriculum platform is currently experiencing an outage that began at 10:20am CT. As of 1:10pm CT ACT's partner MasteryPrep has determined the cause and is working on restoring access. ACT is monitoring the situation and will update the status page upon resolution.
resolved Oct 09, 2026, 09:21 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 9, 2026

WorkKeys Curriculum Platform Experiencing an Outage

Detected by Pingoru: Oct 09, 2026, 01:38 PM UTC
Resolved: Oct 09, 2026, 02:51 PM UTC
Duration: 1h 12m

Timeline · 2 updates

monitoring Oct 09, 2026, 01:38 PM UTC

The WorkKeys Curriculum platform is currently experiencing an outage that began at 7:47am CT. ACT's partner MasteryPrep has identified the cause and is working on restoring access. ACT is monitoring the situation and will update the status page upon resolution.
resolved Oct 09, 2026, 02:51 PM UTC

This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

emetric: Platform down

Detected by Pingoru: Oct 29, 2025, 09:20 PM UTC
Resolved: Oct 29, 2025, 09:29 PM UTC
Duration: 8m

Timeline · 3 updates

investigating Oct 29, 2025, 09:20 PM UTC

We are currently investigating this issue.
identified Oct 29, 2025, 09:20 PM UTC

The issue has been identified and a fix is being implemented.
resolved Oct 29, 2025, 09:29 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

ACT: 303 error

Detected by Pingoru: Oct 29, 2025, 09:09 PM UTC
Resolved: Oct 29, 2025, 09:14 PM UTC
Duration: 5m

Timeline · 4 updates

investigating Oct 29, 2025, 09:09 PM UTC

We are currently investigating this issue.
identified Oct 29, 2025, 09:13 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Oct 29, 2025, 09:13 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 29, 2025, 09:14 PM UTC

This incident has been resolved.

Read the full incident report →

Major October 18, 2025

ACT Ntl: Users intermittently unable to log in - receiving 404 error

Detected by Pingoru: Oct 18, 2025, 11:41 AM UTC
Resolved: Oct 18, 2025, 01:50 PM UTC
Duration: 2h 8m

Affected: ACT Gateway

Timeline · 6 updates

investigating Oct 18, 2025, 11:41 AM UTC

We are currently investigating this issue.
investigating Oct 18, 2025, 12:09 PM UTC

We are continuing to investigate this issue.
identified Oct 18, 2025, 12:29 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Oct 18, 2025, 12:52 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Oct 18, 2025, 01:27 PM UTC

We are continuing to monitor for any further issues.
resolved Oct 18, 2025, 01:50 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 14, 2025

PreACT: Room Supervisor Assigned to multiple rooms

Detected by Pingoru: Oct 14, 2025, 01:02 PM UTC
Resolved: Oct 15, 2025, 12:00 AM UTC
Duration: 10h 58m

Affected: Test Center Manager (TCM)

Timeline · 3 updates

identified Oct 14, 2025, 01:02 PM UTC

We have identified an issue affecting TCM. Our technical teams are addressing the problem, and periodic updates will be posted until service is restored. We apologize for the inconvenience.
monitoring Oct 14, 2025, 03:11 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 15, 2025, 12:00 AM UTC

This incident has been resolved.

Read the full incident report →

Minor October 10, 2025

TCM can't save page.

Detected by Pingoru: Oct 10, 2025, 01:34 PM UTC
Resolved: Oct 10, 2025, 05:25 PM UTC
Duration: 3h 50m

Affected: Test Center Manager (TCM)

Timeline · 3 updates

investigating Oct 10, 2025, 01:34 PM UTC

We are currently investigating this issue.
monitoring Oct 10, 2025, 04:41 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 10, 2025, 05:25 PM UTC

This incident has been resolved.

Read the full incident report →