Acquia incident
Acquia has detected partial interruption in Acquia Cloud Interface services
Acquia experienced a major incident on June 2, 2025 affecting Drupal Cloud UI, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2025, 12:18 PM UTC
We have identified partial interruption in the Acquia Cloud Interface service that is preventing customers from switching or deploying code. This is resulting in a degraded service experience . Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
- identified Jun 02, 2025, 12:46 PM UTC
Acquia has identified the issue causing the partial interruption in the Acquia Cloud Interface service, which is preventing customers from switching or deploying code. Our team is now actively working to implement a solution and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
- monitoring Jun 02, 2025, 02:43 PM UTC
Acquia has implemented a solution to resolve the issue that caused the partial interruption in the Acquia Cloud Interface service, which was preventing customers from switching or deploying code. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.
- resolved Jun 02, 2025, 03:19 PM UTC
The underlying cause of the issue that was preventing customers from switching or deploying code in the Acquia Cloud Interface has been resolved. All affected services have now been fully restored.