Acquia experienced a minor incident on April 29, 2026 affecting Acquia DAM and Assets and Templates and 1 more component, lasting 8h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Acquia DAMAssets and TemplatesEntriesPortalsWorkflowAcquia DAM
Update timeline
- investigating Apr 29, 2026, 03:33 PM UTC
We are investigating an issue where the global navigation bar is taking longer to load than expected.
- investigating Apr 29, 2026, 09:08 PM UTC
We are continuing to investigate an issue where the global navigation bar is taking longer to load than expected.
- identified Apr 29, 2026, 10:40 PM UTC
We have identified the issue causing the global navigation bar to take longer to load than expected, and we are working on a fix.
- resolved Apr 30, 2026, 12:30 AM UTC
The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.