Acquia incident
Acquia has detected impairment of services for Acquia Cloud IDEs
Acquia experienced a critical incident on June 23, 2025 affecting Cloud IDE, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2025, 04:04 PM UTC
We are currently investigating a disruption in services affecting Acquia Cloud IDEs. Customers may experience difficulty accessing or deleting existing IDE instances, as well as encounter issues creating new ones. We will provide additional information as it becomes available.
- identified Jun 23, 2025, 04:33 PM UTC
The underlying cause of the issue has been identified affecting services for Acquia Cloud IDE. Our team is actively working on implementing a solution to address this problem. We will keep you informed with further updates as we progress.
- monitoring Jun 23, 2025, 04:49 PM UTC
A fix has been deployed to address the interruption of services impacting Acquia Cloud IDEs. We are seeing the services have been resumed & our customers should be able to access & resume operations around existing IDEs, as well as able to create new one. We are continuing to monitor performance at this time.
- resolved Jun 23, 2025, 05:39 PM UTC
The underlying cause of interruption affecting services for Acquia Cloud IDEs, has been addressed. All affected services have been restored and operational at this time.