Acquia incident
Acquia is investigating a degradation of service for Acquia Cloud
Acquia experienced a minor incident on July 2, 2025 affecting Acquia Cloud Next and Cloud Platform Enterprise, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2025, 08:15 AM UTC
Acquia is currently investigating a service degradation issue that may cause delays for all customers in receiving notifications for their completed tasks. We are actively working to resolve this problem and will provide more information as it becomes available. We appreciate your understanding and patience in this regard.
- monitoring Jul 02, 2025, 08:29 AM UTC
Acquia has implemented a resolution for the service interruption, and the task queues have now been cleared. We are currently monitoring the situation to ensure continued stability and performance. Further updates will be provided as information becomes available.
- resolved Jul 02, 2025, 09:22 AM UTC
The underlying cause of this service degradation has been addressed. The Acquia Cloud interface and all related sites and services have been restored. All services are operational at this time.