Acquia incident
Acquia has detected impairment of services for Acquia Cloud Next applications
Acquia experienced a critical incident on August 13, 2025 affecting Acquia Cloud Next, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2025, 03:31 PM UTC
Acquia is currently investigating reports of impaired services impacting services across Acquia Cloud Next Applications. Our team is actively working to resolve the issue and restore the services as quickly as possible. We apologize for any inconvenience and will provide further updates as the situation develops.
- identified Aug 13, 2025, 03:39 PM UTC
We have identified the root cause of the issue impacting services across Acquia Cloud Next Applications. Our team is actively working to implement a solution and restore services as quickly as possible. We apologize for any inconvenience and will provide further updates as the situation develops.
- monitoring Aug 13, 2025, 04:44 PM UTC
The solution to address the issue impacting services across Acquia Cloud Next Applications has been implemented. Our team is now actively monitoring the environment to ensure stability and confirm that services are fully restored. We will provide further updates as needed.
- resolved Aug 13, 2025, 05:28 PM UTC
The underlying cause of the service interruption has been addressed. All affected services across Acquia Cloud Next Applications have been restored, and everything is now fully operational.