Acquia incident

Acquia has detected service interruption in the Acquia Cloud IDEs

Critical Resolved View vendor source →

Acquia experienced a critical incident on August 21, 2025, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 07:10 PM UTC
Resolved
Aug 21, 2025, 09:10 PM UTC
Duration
1h 59m
Detected by Pingoru
Aug 21, 2025, 07:10 PM UTC

Update timeline

  1. investigating Aug 21, 2025, 07:10 PM UTC

    We are currently investigating an interruption in services for Acquia Cloud IDEs. Customers will face issues with Creating, Accessing & Booting up Cloud IDE instances. We will provide additional information as it becomes available.

  2. monitoring Aug 21, 2025, 08:16 PM UTC

    Acquia is currently monitoring an event that caused an interruption in services for Acquia Cloud IDEs. Customers should no longer experience issues with creating, accessing, and booting up Cloud IDE instances. We will continue provide additional updates as more information becomes available.

  3. resolved Aug 21, 2025, 09:10 PM UTC

    Acquia has resolved the event that caused an interruption in services for Acquia Cloud IDEs. Customers should now be able to create, access, and boot up Cloud IDE instances without issue. We will continue to monitor the situation and provide additional updates if necessary.