Acquia incident

Acquia has detected a degradation for Log Streaming service

Minor Resolved View vendor source →

Acquia experienced a minor incident on September 10, 2025, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 07:04 PM UTC
Resolved
Sep 12, 2025, 07:36 PM UTC
Duration
2d
Detected by Pingoru
Sep 10, 2025, 07:04 PM UTC

Update timeline

  1. investigating Sep 10, 2025, 07:04 PM UTC

    Acquia is currently experiencing an issue with the Cloud Platform where Log Streaming is not accessible from the Cloud UI for some customers. We are actively investigating the problem, and we will provide updates as soon as more information becomes available.

  2. identified Sep 10, 2025, 07:51 PM UTC

    We have identified the issue affecting log streaming service for some customers in the Cloud UI . We are currently working to implement a solution and test the behavior. We will keep you updated as more information becomes available.

  3. investigating Sep 10, 2025, 11:04 PM UTC

    We have identified the issue affecting log streaming in the Cloud UI. We are still working to implement and test a solution. We will keep you updated as more information becomes available.

  4. identified Sep 11, 2025, 01:21 PM UTC

    We have identified the issue affecting log streaming in the Cloud UI. We are currently working on deploying a fix. We will share an update as soon as available.

  5. investigating Sep 12, 2025, 12:44 PM UTC

    We have successfully resolved the issue affecting log streaming in the Cloud UI. The fix has been deployed, and normal functionality has been restored.

  6. resolved Sep 12, 2025, 07:36 PM UTC

    We have successfully resolved the issue affecting log streaming in the Cloud UI. The fix has been deployed, and normal functionality has been restored.