Acenda incident

Delayed Marketplace Order Processing

Resolved after 12 minutes, affecting Channel, on August 27, 2026.

identified Aug 27, 2026, 03:25 PM UTC

Some clients may be experiencing delays in processing orders from marketplaces. Our team has identified the root cause and is actively working to resolve the issue. We will provide another update as soon as more information is available.

Started
Aug 27, 2026, 03:25 PM UTC
Resolved
Aug 27, 2026, 03:37 PM UTC
Duration
12m
Detected by Pingoru
Aug 27, 2026, 03:25 PM UTC

Affected components

Channel

Update timeline

  1. identified Aug 27, 2026, 03:25 PM UTC

    Some clients may be experiencing delays in processing orders from marketplaces. Our team has identified the root cause and is actively working to resolve the issue. We will provide another update as soon as more information is available.

  2. resolved Aug 27, 2026, 03:37 PM UTC

    This incident has been resolved.

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