Accelerant incident

Service errors affecting Snowflake-dependent features

Resolved after 4 hours 49 minutes, affecting Accelerant Platform, on October 21, 2026.

resolved Oct 22, 2026, 12:46 AM UTC

All services are functioning as expected and Snowflake has confirmed the issue is resolved on their side.

Other major vendors with incidents that started within 30 minutes of this one

Started
Oct 21, 2026, 06:50 PM UTC
Resolved
Oct 21, 2026, 11:40 PM UTC
Duration
4h 49m
Detected by Pingoru
Oct 21, 2026, 06:50 PM UTC

Affected components

Accelerant Platform

Update timeline

  1. identified Oct 21, 2026, 06:50 PM UTC

    Some services are returning errors due to connectivity issues with Snowflake, our data platform provider. We are assessing the impact on affected services and monitoring Snowflake’s ongoing incident.

  2. identified Oct 21, 2026, 07:35 PM UTC

    The disruption is ongoing and continues to affect analytics features, which may be unavailable or return errors. We continue to monitor Snowflake’s incident and the impact on our services. We do not yet have a confirmed restoration time.

  3. identified Oct 21, 2026, 08:16 PM UTC

    Analytics features remain affected and may be unavailable or return errors. Snowflake’s incident is still unresolved, and we continue to monitor its progress and the impact on our platform.

  4. monitoring Oct 21, 2026, 09:12 PM UTC

    We are seeing signs of recovery from Snowflake's services. Many of the Platform services are functioning as expected again. We will continue to monitor as all of the affected services recover.

  5. monitoring Oct 21, 2026, 09:44 PM UTC

    All affected services appear to be back to full functionality. We will continue to monitor the incident until Snowflake confirms everything has been resolved.

  6. resolved Oct 22, 2026, 12:46 AM UTC

    All services are functioning as expected and Snowflake has confirmed the issue is resolved on their side.

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