6sense experienced a minor incident on June 3, 2026 affecting Alerts, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 08:26 PM UTC
We are currently investigating an issue impacting a subset of customers where alerts may be delivered without the expected account activity details. Our Engineering team is aware of the issue and is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available.
- investigating Jun 04, 2026, 01:59 PM UTC
As part of our mitigation efforts, we have temporarily paused alert delivery while we work to address the issue impacting alert content. Customers may experience delays in receiving alerts until the issue is resolved. This proactive measure is intended to prevent the delivery of alerts with incomplete information while our Engineering team works on a resolution. We will provide additional updates as more information becomes available.
- monitoring Jun 04, 2026, 11:18 PM UTC
Alert delivery has been resumed and we are continuing to monitor the service closely. Our Engineering team has implemented mitigation measures and is actively monitoring the results to ensure alerts are being delivered as expected. We will continue to provide updates as progress is confirmed.
- resolved Jun 06, 2026, 01:19 AM UTC
Alert delivery has been resumed and we are continuing to monitor the service closely.