6sense incident

RevCity Knowledge Base Unavailable

Resolved after 19 days 22 hours, affecting Revcity, on April 4, 2025.

resolved Apr 24, 2025, 05:02 PM UTC

The issue with the search functionality in our RevCity Knowledge Base has been resolved. Thank you for your patience during this time.

Started
Apr 04, 2025, 06:12 PM UTC
Resolved
Apr 24, 2025, 05:02 PM UTC
Duration
19d 22h
Detected by Pingoru
Apr 04, 2025, 06:12 PM UTC

Affected components

Revcity

Update timeline

  1. investigating Apr 04, 2025, 06:12 PM UTC

    We’re currently experiencing an issue with the search functionality in our RevCity Knowledge Base, which is preventing results from being returned. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience and understanding while we work to restore full functionality.

  2. monitoring Apr 04, 2025, 07:39 PM UTC

    This is now resolved, and our Engineering Team is actively monitoring to ensure RevCity search functionality remains stable. Thank you for your patience while this was in progress.

  3. investigating Apr 04, 2025, 08:08 PM UTC

    We’re currently experiencing an issue with the search functionality in our RevCity Knowledge Base, which is preventing results from being returned. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience and understanding while we work to restore full functionality.

  4. resolved Apr 24, 2025, 05:02 PM UTC

    The issue with the search functionality in our RevCity Knowledge Base has been resolved. Thank you for your patience during this time.

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