5C AI incident

Network disruption in ON-1 region.

Resolved after 1 hour 52 minutes, affecting Network, on April 5, 2024.

monitoring Apr 05, 2024, 10:44 PM UTC

Dear Customer, An issue with one of our service provider was causing a partial outage. The situation appears resolved now and we are monitoring the situation. The Hypertec Cloud team

Started
Apr 05, 2024, 10:37 PM UTC
Resolved
Apr 06, 2024, 12:30 AM UTC
Duration
1h 52m
Detected by Pingoru
Apr 05, 2024, 10:37 PM UTC

Affected components

Network

Update timeline

  1. investigating Apr 05, 2024, 10:37 PM UTC

    Dear Customer, We are currently investigating a situation affecting the ON-1 region where the connectivity to the outside internet is not working. We will provide an update shortly on the status of the situation. We apologize for the problems this causes. The Hypertec Cloud team

  2. monitoring Apr 05, 2024, 10:44 PM UTC

    Dear Customer, An issue with one of our service provider was causing a partial outage. The situation appears resolved now and we are monitoring the situation. The Hypertec Cloud team

  3. resolved Apr 06, 2024, 12:30 AM UTC

    This incident has been resolved.

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