5C AI incident

MTL3 on backup power.

Resolved after 23 hours 50 minutes, affecting Baremetal, on July 8, 2024.

identified Jul 08, 2024, 11:10 AM UTC

Dear customers, We received notification from the facility at our MTL3 and MTL3b locations that they have shifted on generator power due to an outage from the electricity provider. We have surveyed our equipement and saw no impact. We will continue to monitor the situation closely and will provide update as the situation evolves. Best Regards, The Hypertec Cloud team

Started
Jul 08, 2024, 11:10 AM UTC
Resolved
Jul 09, 2024, 11:00 AM UTC
Duration
23h 50m
Detected by Pingoru
Jul 08, 2024, 11:10 AM UTC

Affected components

Baremetal

Update timeline

  1. identified Jul 08, 2024, 11:10 AM UTC

    Dear customers, We received notification from the facility at our MTL3 and MTL3b locations that they have shifted on generator power due to an outage from the electricity provider. We have surveyed our equipement and saw no impact. We will continue to monitor the situation closely and will provide update as the situation evolves. Best Regards, The Hypertec Cloud team

  2. resolved Jul 09, 2024, 11:00 AM UTC

    The incident has been resolved and we are back on standard power.

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