5C AI incident

Portal issue in the QC region.

Resolved after 1 hour 40 minutes, affecting Hypertec Cloud Portal and API, on August 7, 2024.

resolved Aug 07, 2024, 06:16 PM UTC

The Hypertec Cloud team corrected the issue and operations are now back to normal.

Started
Aug 07, 2024, 04:35 PM UTC
Resolved
Aug 07, 2024, 06:16 PM UTC
Duration
1h 40m
Detected by Pingoru
Aug 07, 2024, 04:35 PM UTC

Affected components

Hypertec Cloud PortalAPI

Update timeline

  1. identified Aug 07, 2024, 04:35 PM UTC

    Dear Customer, The Hypertec Cloud team team has identified a problem with one of it's backend cluster providing API services for the QC region. This issue is preventing any API call to complete. Our team is working fast to resolve the situation. We will provide update once the situation is resolved. The Hypertec Cloud Team

  2. resolved Aug 07, 2024, 06:16 PM UTC

    The Hypertec Cloud team corrected the issue and operations are now back to normal.

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