Resolved after 16 hours 6 minutes, affecting Virtual Instances and API and 1 more, on October 9, 2024.
The platform has been stable for several hours. We consider this incident resolved. We thank you for your patience through this incident. The Hypertec Cloud Team
Affected components
Update timeline
- identified Oct 09, 2024, 11:46 AM UTC
Dear customers, The Hypertec cloud team has identified an issue on its orchestration platform in the QC-2 zone. Currently, some vms cannot start on specific clusters. Actions on baremetal devices are also impossible at this time. We are striving to find a fix to the situation. As soon as new development arise, we will communicate it immediately. The Hypertec cloud team
- monitoring Oct 09, 2024, 01:40 PM UTC
Dear customer, We have recovered all frontend services. All devices should now be reachable. If you still see issues, please contact us by submitting a ticket or by replying to this message. We thank you for your patience through this event. The Hypertec Cloud team.
- resolved Oct 09, 2024, 10:07 PM UTC
The platform has been stable for several hours. We consider this incident resolved. We thank you for your patience through this incident. The Hypertec Cloud Team
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