3DS Outscale experienced a critical incident on November 17, 2025 affecting Outscale Object storage (OOS) and API and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 17, 2025, 11:02 PM UTC
We have identified a network incident that occurred during today’s scheduled maintenance. Our teams are currently analyzing the situation to determine the root cause. Nous avons identifié un incident réseau survenu durant la maintenance programmée de ce jour. Nos équipes sont actuellement en analyse afin d’en déterminer la cause.
- monitoring Nov 17, 2025, 11:26 PM UTC
The incident has been addressed and resolved. We are monitoring this incident throughout the night. L'incident a été pris en charge et résolu. Nous continuons de surveiller la situation durant la nuit.
- monitoring Nov 18, 2025, 01:04 AM UTC
Additional information : The DNS component was also affected. En complément d'information : Le composant DNS a aussi été impacté.
- resolved Nov 19, 2025, 12:17 PM UTC
The incident has been fully resolved. All impacted services are now operating normally. L’incident est entièrement résolu. L’ensemble des services impactés fonctionne normalement.