3DS Outscale experienced a minor incident on November 26, 2025 affecting Public network, lasting 8h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Public network
Update timeline
- identified Nov 26, 2025, 08:17 PM UTC
Incident started at 16:29 UTC. We are currently experiencing an issue with our transit provider, causing intermittent packet loss. Investigations are ongoing.
- resolved Nov 27, 2025, 08:04 AM UTC
Since 00:45 UTC, the problem has been identified and resolved by our transport provider. We maintained continuous monitoring throughout the night, and this morning our public network is now fully stable.