3DS Outscale incident

[EU-WEST-2] Incident Api

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on January 16, 2026 affecting Outscale Object storage (OOS) and OAPI and 1 more component, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 05:55 PM UTC
Resolved
Jan 16, 2026, 10:00 PM UTC
Duration
4h 4m
Detected by Pingoru
Jan 16, 2026, 05:55 PM UTC

Affected components

Outscale Object storage (OOS)OAPICockpitOutscale Kubernetes as a Service (OKS)

Update timeline

  1. investigating Jan 16, 2026, 06:30 PM UTC

    Nous rencontrons actuellement un incident API, nous sommes en cours d'investigation. We are currently facing a API incident, we are investigating.

  2. investigating Jan 16, 2026, 06:48 PM UTC

    Nous continuons d'investiguer sur l'incident. We are continuing to investigate this issue.

  3. investigating Jan 16, 2026, 07:15 PM UTC

    Notre équipe continue de travailler sur l'incident. Our team is still working on the issus.

  4. investigating Jan 16, 2026, 07:21 PM UTC

    Nous continuons d'investiguer sur l'incident. We are continuing to investigate this issue.

  5. investigating Jan 16, 2026, 07:48 PM UTC

    Nous continuons d'investiguer sur l'incident. We are continuing to investigate this issue.

  6. identified Jan 16, 2026, 08:01 PM UTC

    L'erreur a été identifiée et un fix a été implémenté. The issue has been identified and a fix is being implemented.

  7. monitoring Jan 16, 2026, 09:10 PM UTC

    Un fix a été implémenté et nous surveillions le résultat. A fix has been implemented and we are monitoring the results.

  8. monitoring Jan 16, 2026, 09:51 PM UTC

    Nous continuons à surveiller la situation afin d’anticiper d’éventuelles erreurs futures. We are continuing to monitor for any further issues.

  9. resolved Jan 18, 2026, 05:57 PM UTC

    L'incident a été résolu. This incident has been resolved.