2Chat incident

Connection problems with a subset of numbers

Minor Resolved View vendor source →

2Chat experienced a minor incident on July 10, 2024 affecting WhatsApp Connectivity Service and Chat Service, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 06:11 PM UTC
Resolved
Jul 10, 2024, 06:24 PM UTC
Duration
13m
Detected by Pingoru
Jul 10, 2024, 06:11 PM UTC

Affected components

WhatsApp Connectivity ServiceChat Service

Update timeline

  1. identified Jul 10, 2024, 06:11 PM UTC

    A subset of connected WhatsApp numbers is experiencing delays and reconnections that are affecting the reception and sending of messages in the affected numbers. We have identified the issue and are working on a resolution.

  2. resolved Jul 10, 2024, 06:24 PM UTC

    This incident has been resolved.