2Chat incident

Delays processing message queue

Minor Resolved View vendor source →

2Chat experienced a minor incident on August 8, 2024 affecting Message Queue Service and Flow Chatbots Service, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 02:54 PM UTC
Resolved
Aug 08, 2024, 03:59 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 08, 2024, 02:54 PM UTC

Affected components

Message Queue ServiceFlow Chatbots Service

Update timeline

  1. identified Aug 08, 2024, 02:54 PM UTC

    We have identified a delay in processing message queues that can cause Flows and Webhooks to be triggered with a delay. The current delay is 6 minutes.

  2. resolved Aug 08, 2024, 03:59 PM UTC

    This incident has been resolved.