2Chat incident

Delays processing message queue

Minor Resolved View vendor source →

2Chat experienced a minor incident on August 20, 2024 affecting Message Queue Service and Flow Chatbots Service, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 08:51 PM UTC
Resolved
Aug 20, 2024, 10:50 PM UTC
Duration
1h 58m
Detected by Pingoru
Aug 20, 2024, 08:51 PM UTC

Affected components

Message Queue ServiceFlow Chatbots Service

Update timeline

  1. monitoring Aug 20, 2024, 08:51 PM UTC

    We have identified a delay in processing message queues that can cause Flows and Webhooks to be triggered with a delay.

  2. resolved Aug 20, 2024, 10:50 PM UTC

    This incident has been resolved.