2Chat experienced a minor incident on August 23, 2024 affecting WhatsApp Connectivity Service, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Connectivity Service
Update timeline
- identified Aug 23, 2024, 06:51 PM UTC
Our cloud provider is having issues with one of the servers used for WhatsApp connections. We are working on solving the issue with them.
- resolved Aug 23, 2024, 07:20 PM UTC
This incident affected numbers that were connected to WhatsApp using the affected server. The impact was limited and resolved independently after our cloud provider made adjustments.