2Chat incident

Undergoing database maintenance

Minor Resolved View vendor source →

2Chat experienced a minor incident on August 25, 2024 affecting Web Application and Public API and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2024, 12:52 AM UTC
Resolved
Aug 25, 2024, 01:20 AM UTC
Duration
28m
Detected by Pingoru
Aug 25, 2024, 12:52 AM UTC

Affected components

Web ApplicationPublic APIMessage Queue ServiceFlow Chatbots ServiceWhatsApp Connectivity ServiceChat Service

Update timeline

  1. monitoring Aug 25, 2024, 12:52 AM UTC

    We are in the process of upgrading our database instances. This action may make our services work slower for the duration of the activity.

  2. resolved Aug 25, 2024, 01:20 AM UTC

    The service access level is back to normal.