2Chat experienced a minor incident on September 4, 2024 affecting Message Queue Service and Flow Chatbots Service, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Message Queue ServiceFlow Chatbots Service
Update timeline
- monitoring Sep 04, 2024, 04:22 PM UTC
We have identified a delay in processing message queues that can cause Flows and Webhooks to be triggered with a delay.
- resolved Sep 04, 2024, 04:35 PM UTC
The processing times returned to nominal levels. We are monitoring closely in case the problem returns.