2Chat incident

Delays processing message queue

Minor Resolved View vendor source →

2Chat experienced a minor incident on November 18, 2024 affecting Message Queue Service and Flow Chatbots Service, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 06:24 PM UTC
Resolved
Nov 18, 2024, 09:20 PM UTC
Duration
2h 56m
Detected by Pingoru
Nov 18, 2024, 06:24 PM UTC

Affected components

Message Queue ServiceFlow Chatbots Service

Update timeline

  1. monitoring Nov 18, 2024, 06:24 PM UTC

    We have identified a delay in processing message queues that can cause Flows and Webhooks to be triggered with a delay.

  2. resolved Nov 18, 2024, 09:20 PM UTC

    This incident has been resolved.