2Chat experienced a critical incident on December 11, 2024 affecting WhatsApp Connectivity Service, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp Connectivity Service
Update timeline
- monitoring Dec 11, 2024, 06:14 PM UTC
The WhatsApp messaging service is currently down affecting all connections. We are monitoring their status closely.
- monitoring Dec 11, 2024, 06:27 PM UTC
WhatsApp messaging service is recovering and connections are being restored gradually. If you see your phone disconnected, wait 15 minutes before trying to reconnect it.
- monitoring Dec 11, 2024, 06:46 PM UTC
WhatsApp messaging service is recovering but still not fully operational. Some connections may still not work. We continue monitoring closely.
- resolved Dec 11, 2024, 08:52 PM UTC
This incident has been resolved.