21st Century Mobile incident

Delivery Issue Sweden Telenor

Resolved after 2 hours 24 minutes, affecting Operator network, on May 18, 2020.

resolved May 18, 2020, 11:24 AM UTC

The delivery issues towards the Telenor SE network in Sweden are now resolved. Issue start: 2020-05-18 08:00 Issue resolved: 2020-05-18 11:00 Cause: Issue with Telenor's network. Impact: Delayed or failed deliveries of SMS towards Telenor SE.

Started
May 18, 2020, 09:00 AM UTC
Resolved
May 18, 2020, 11:24 AM UTC
Duration
2h 24m
Detected by Pingoru
May 18, 2020, 09:00 AM UTC

Affected components

Operator network

Update timeline

  1. investigating May 18, 2020, 09:00 AM UTC

    We are currently observing delivery issues towards the Telenor SE network in Sweden. We are working with the operator to solve this issue. Issue start: 2020-05-18 08:00 Cause: Issue with Telenor's network. Impact: Delayed or failed deliveries of SMS towards Telenor SE.

  2. resolved May 18, 2020, 11:24 AM UTC

    The delivery issues towards the Telenor SE network in Sweden are now resolved. Issue start: 2020-05-18 08:00 Issue resolved: 2020-05-18 11:00 Cause: Issue with Telenor's network. Impact: Delayed or failed deliveries of SMS towards Telenor SE.

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