21st Century Mobile incident
Messaging platform (myMSP) delivery delays
Resolved after 32 minutes, affecting API and Message delivery queue, on May 10, 2022.
Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2022-05-10 07:52 Issue resolved: 2022-05-10 10:27 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.
Affected components
Update timeline
- monitoring May 10, 2022, 07:54 AM UTC
Our Messaging platform (myMSP) has been experiencing message delivery delays since 2022-05-10 07:52. The cause of the issue has been identified and a fix has been implemented. All queued messages will be delivered shortly. Issue start: 2022-05-10 07:52 Impact: Delivery of messages delayed. No messages have been lost.
- resolved May 10, 2022, 08:27 AM UTC
Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2022-05-10 07:52 Issue resolved: 2022-05-10 10:27 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.
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