21st Century Mobile incident
Messaging platform (myMSP) delivery delays
Resolved after 1 hour 19 minutes, affecting Message delivery queue, on February 14, 2024.
The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2024-02-14 22:14 Issue resolved: 2024-02-14 23:47 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages delayed. No messages where lost.
Affected components
Update timeline
- investigating Feb 14, 2024, 09:41 PM UTC
Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but messages are not being sent or delivered. Our team is working to resolve this issue. We will notify you as soon as more information is available. Issue start: 2024-02-14 22:14 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages is delayed.
- resolved Feb 14, 2024, 11:00 PM UTC
The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2024-02-14 22:14 Issue resolved: 2024-02-14 23:47 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages delayed. No messages where lost.
Your product runs on more than 21st Century Mobile
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services