21st Century Mobile incident
Messaging platform (myMSP) delivery delays
Resolved after 12 hours 54 minutes, on March 10, 2024.
Our Messaging platform (myMSP) has experienced delivery issues. The API was accessible but messages are not being sent or delivered. The issue has been resolved and all queued messages have been sent and delivered. Issue start: 2024-03-10 03:00 Issue resolved: 2024-03-10 15:54 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.
Update timeline
- resolved Mar 10, 2024, 02:00 AM UTC
Our Messaging platform (myMSP) has experienced delivery issues. The API was accessible but messages are not being sent or delivered. The issue has been resolved and all queued messages have been sent and delivered. Issue start: 2024-03-10 03:00 Issue resolved: 2024-03-10 15:54 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.
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