20i incident

Database Connectivity Issues

Resolved on July 20, 2026.

resolved Jul 20, 2026, 08:26 PM UTC

Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

Started
Jul 20, 2026, 08:26 PM UTC
Resolved
Jul 20, 2026, 08:26 PM UTC
Duration
–
Detected by Pingoru
Jul 20, 2026, 08:26 PM UTC

Update timeline

  1. monitoring Jul 20, 2026, 07:13 PM UTC

    Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-59, sdb-61, wpdb-29. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. monitoring Jul 20, 2026, 07:13 PM UTC

    Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-59, sdb-61, wpdb-29. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  3. resolved Jul 20, 2026, 08:26 PM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

  4. resolved Jul 20, 2026, 08:26 PM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

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