20i incident

Shared Hosting - Website Performance

Resolved after 22 minutes, on July 13, 2026.

resolved Jul 13, 2026, 10:15 AM UTC

Incident Update: The issue has now been resolved, and normal service has been restored. We will continue to monitor closely to ensure services remain stable.

Started
Jul 13, 2026, 09:52 AM UTC
Resolved
Jul 13, 2026, 10:15 AM UTC
Duration
22m
Detected by Pingoru
Jul 13, 2026, 09:52 AM UTC

Update timeline

  1. monitoring Jul 13, 2026, 09:51 AM UTC

    Incident: We are aware of potential performance degradation on a number of websites using our shared hosting platform in London. Our team are investigating, and we will provide another update as soon as possible.

  2. monitoring Jul 13, 2026, 09:52 AM UTC

    Incident: We are aware of potential performance degradation on a number of websites using our shared hosting platform in London. Our team are investigating, and we will provide another update as soon as possible.

  3. monitoring Jul 13, 2026, 09:52 AM UTC

    Incident Update: Our system administrators have identified an issue affecting NAS storage 10b on our shared hosting platform in London. Investigations are ongoing, and we are working to restore normal performance as quickly as possible.

  4. monitoring Jul 13, 2026, 09:52 AM UTC

    Incident Update: Our system administrators have identified an issue affecting NAS storage 10b on our shared hosting platform in London. Investigations are ongoing, and we are working to restore normal performance as quickly as possible.

  5. resolved Jul 13, 2026, 10:15 AM UTC

    Incident Update: The issue has now been resolved, and normal service has been restored. We will continue to monitor closely to ensure services remain stable.

  6. resolved Jul 13, 2026, 10:15 AM UTC

    Incident Update: The issue has now been resolved, and normal service has been restored. We will continue to monitor closely to ensure services remain stable.

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