20i incident

Database Connectivity Issues

Resolved on June 1, 2026.

monitoring Jun 01, 2026, 10:41 AM UTC

Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity. We are closely monitoring the situation further.

Started
Jun 01, 2026, 10:41 AM UTC
Resolved
Jun 01, 2026, 10:41 AM UTC
Duration
–
Detected by Pingoru
Jun 01, 2026, 10:41 AM UTC

Update timeline

  1. monitoring Jun 01, 2026, 10:26 AM UTC

    Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: wordpressdb-j and shareddb-v. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. monitoring Jun 01, 2026, 10:26 AM UTC

    Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: wordpressdb-j and shareddb-v. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  3. monitoring Jun 01, 2026, 10:41 AM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity. We are closely monitoring the situation further.

  4. monitoring Jun 01, 2026, 10:41 AM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity. We are closely monitoring the situation further.

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